Account Deletion
This page explains how to request deletion of your NDK VPN account and related personal data.
How to Request Deletion
- In the NDK VPN app, open Settings > Account > Delete account and confirm the deletion request.
- Send an email to support@ndkvpn.com from the email address linked to your account, or include your account ID in the message.
- Use the subject line Account deletion request.
- If needed, our support team may ask you to confirm ownership of the account before deletion is completed.
What Will Be Deleted
After a valid request is confirmed, we will delete or anonymize the personal data associated with your account, including:
- your account profile data;
- linked email address, if any;
- session and account access data that is no longer required;
- local app session data, cached VPN configuration files, and account-linked preferences that can be removed from the device;
- other account-linked personal data that is not required to be retained.
What May Be Retained
We may retain limited information where reasonably necessary for:
- legal compliance;
- tax and accounting obligations;
- fraud prevention and abuse prevention;
- security investigations;
- dispute resolution and enforcement of our rights.
Support
If you need help with account deletion, contact support@ndkvpn.com.
Support: https://ndkvpn.com/support/
Privacy Policy: https://ndkvpn.com/privacy-policy/